I have spent my career at the intersection of change, technology, and the teams that navigate both.
I began at Nokia in the late 1990s, during its extraordinary period of growth as the centre of the mobile world. I watched from the inside as one of the most powerful companies in the world failed to navigate its own transformation. That experience planted the question this work eventually answers.
In 2009, I co-founded Layar with Maarten Lens-Fitzgerald and Claire Boonstra. Layar became the world's first mobile augmented reality browser, reached over 40 million users, built a developer community of 50,000, and featured in the Verizon Droid campaign that helped make Android a global market leader. It proved that augmented reality could work as a consumer medium — and taught me what happens when a vision is right and the timing is not. That combination is where the deepest learning in this work came from.
Since Layar, I have worked as a coach, facilitator, and executive leader. I grew Incision from 15 to 80 employees as COO/CPO, achieving 300% ARR growth and product-market fit with US hospital systems. I currently serve as Chief Operating Officer at Pacmed, a healthcare AI scale-up focused on clinical decision support. Along the way I created the TEAMDRIVER methodology, the Team Journey Canvas, and the T.E.A.M. Framework.